Jobtale - research
Research:
Market research
Customer journey mapping
Customer profile mapping
Customer interviews (one on ones & group sessions)
Insights from an experienced in-house team in the recruitment space
Key learnings and insights:
People at all points in the hiring process were under pressure and time poor.
Frustration at not having their own branded ads.
Tools available were very limited in being able to tell a great employer brand story.
Job ads were performing poorly on main job advertising platforms.
The best talent were often not even looking for positions on the main job platforms. It was not where their attention was.
Most jobs were not filled through job ads platforms.
Many companies especially smaller growing ones did not have the resources or know how to build a strong employer brand presence.
Talent found jobs boring, did not speak to them.
Talent found the job application process frustrating and overall a poor user experience.